Privacy Policy

Last Updated: May 2026

1. Introduction

ProSoft SA ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website prosoftsa.co.za and purchase our software products.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and company details when you make a purchase or contact us.
Payment Information: Processed securely through our payment gateway. We do not store your credit card details.
Usage Data: Information about how you use our website and software, including IP address, browser type, and pages visited.
License Information: Product keys and activation data for software licensing purposes.

3. How We Use Your Information

We use your information for the following purposes:

To process and fulfill your software purchases
To provide customer support and technical assistance
To send product updates, newsletters, and promotional materials (with your consent)
To improve our website, products, and services
To comply with legal obligations and protect our rights

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our software operates offline, meaning your business data remains on your local machine and is not transmitted to our servers.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

6. Third-Party Services

We may use third-party services for payment processing, analytics, and marketing. These services have their own privacy policies and data handling practices.

7. Your Rights

Under South African law (POPIA), you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to processing of your information
Withdraw consent at any time

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@prosoftsa.co.za.