Find answers to common questions about our software and services.
ProSoft SA sells professional desktop applications for South African businesses. Our products include Mining Production Control, Mining Safety Pro, Mining Tender Pro, HR Management Pro, Diesel Management Pro, and Budget Dashboard Pro. All software works offline and includes license key activation.
Yes! All ProSoft SA applications are built as offline-first desktop applications. They work completely without an internet connection, making them perfect for mining operations, remote sites, and areas with poor connectivity. Data is stored locally on your computer.
Each software purchase includes a unique product key (format: XXXX-XXXX-XXXX-XXXX). After installation, you enter your key to activate the software. The license is tied to your machine. If you need to transfer to a new computer, contact our support team for assistance.
Yes. Our HR and Payroll software includes UIF, PAYE, and Skills Development Levy calculations aligned with SARS requirements. Our Mining Safety Pro is designed around the Mine Health and Safety Act (MHSA). All currency is displayed in South African Rand (R).
Absolutely. All our software includes professional PDF report generation and Excel/CSV export functionality. Reports are designed to match standard business layouts and are perfect for management presentations, audits, and record-keeping.
Our software runs on Windows 10/11 and macOS. Minimum requirements: 4GB RAM, 2GB free disk space, and a modern processor. The applications are built with Electron and React, ensuring smooth performance on most modern computers.
You can purchase directly from our WordPress store at soft.prosoftsa.co.za. After purchase, you'll receive a download link and your unique product key via email.
We offer a 7-day money-back guarantee if the software does not meet your expectations. Please see our Refund Policy for full details and conditions.
Each license key is valid for one computer. If you need multiple installations for your business, you can purchase additional licenses at a discounted rate. Contact our sales team for volume licensing options.
Yes, we provide comprehensive support including video tutorials, documentation, email support, and remote assistance. Our support team is available Monday to Friday, 08:00 to 17:00 South African time.